Flights in India: Air India Express

1. Overview

• Airline: Air India Express
• Type: Budget carrier
• Service: Offers affordable domestic flights across a wide range of cities
• Focus: Essential services with cost-effective travel options

2. Destinations Covered

Air India Express connects a diverse range of cities across India, including:

3. Booking and Check-in

• Booking:
  • Available through the Air India Express website, mobile app, or travel agencies.
  • Offers various fare classes and promotional deals.
• Check-in:
  • Online check-in opens 24 hours before departure.
  • Airport check-in counters are open 2-3 hours before flight time.

4. Baggage Allowance

• Cabin Baggage:
  • Typically allows one piece up to 7 kg.
  • Maximum dimensions: 55 x 35 x 25 cm.
• Checked Baggage:
  • Standard allowance is 15-20 kg.
  • Additional charges apply for excess or oversized baggage.

5. In-Flight Services

• Refreshments:
  • Basic snacks and beverages are available for purchase.
  • Complimentary water may be provided.
• Entertainment:
  • Limited in-flight entertainment.
  • Passengers are encouraged to bring personal devices and headphones.

6. Seating Options

• Seat Selection:
  • Options for standard, extra legroom, and premium seats.
  • Available during booking or online check-in for an additional fee.
• Comfort:
  • Basic seating with standard legroom.
  • Upgrades are available for additional comfort.

7. On-Time Performance

• Punctuality:
  • Generally maintains good on-time performance.
  • Delays may occur due to operational reasons or weather conditions.

8. Special Assistance

• Requests:
  • Available for passengers with special needs, including mobility assistance and unaccompanied minors.
  • Notify the airline in advance for proper arrangements.

9. Customer Support

• Contact:
  • Reach out via the airline’s official website, customer service hotline, or social media for support.
  • Feedback is encouraged to enhance service quality.

10. Travel Tips

• Arrival:
  • Arrive at the airport 2 hours before departure for check-in and security.
• Documents:
  • Ensure valid identification is carried.
• Health and Safety:
  • Follow health guidelines and safety protocols as per current regulations.

11. Frequent Flyer Program

• Membership:
  • Join the Air India Frequent Flyer Program for benefits like priority boarding, additional baggage allowance, and exclusive offers.

12. City-Specific Information

• Popular Destinations:
  • Chennai, Bengaluru, Mumbai, Delhi: Major metropolitan areas with rich cultural and historical landmarks.
  • Goa: Renowned for its beaches and vibrant tourism scene.
  • Kolkata, Hyderabad, Chennai: Prominent for their unique cultural heritage.
  • Agartala, Guwahati, Imphal: Gateway cities to the North-Eastern states of India.
  • Amritsar, Jaipur, Varanasi: Known for their historical and spiritual significance.